Terms and Conditions - Full website terms and conditions below
Receive Up to £500 Cashback or Equivalent Discount Off Your Excess
Choose Bodymatters (Stafford) Ltd for your accident repairs and benefit from up to £500 cashback or an equivalent discount off your insurance excess. To qualify, the following conditions must be met:
1. We must receive authorisation from your insurer.
2. Repairs must be completed by us.
3. A collection note must be signed upon repair completion.
Important Exclusions:
This offer does not apply if:
• You are referred to us by your insurer, work provider, or accident management service.
• You or a third party are covering the costs of the damage outside of an insurance claim.
Examples of When This Offer Applies
Example 1:
You contact Bodymatters (Stafford) Ltd first, before contacting your insurance company. You then decide to claim via your insurance policy and nominate us as your repairer. After we complete the repairs, you receive up to £500 cashback or a deduction from your excess(if applicable)—the choice is yours.
Example 2:
You contact Bodymatters (Stafford) Ltd first following a non-fault accident where another party is responsible. Once we are authorised by the insurer to carry out the repairs and they are completed, you are eligible for up to £500 cashback.
Cashback Offer Tiered Scale
• £200 off or cashback for repairs costing £2,000 (excluding VAT).
• £300 off or cashback for repairs costing £3,000 (plus VAT).
• £400 off or cashback for repairs costing £4,000 (plus VAT).
• £500 off or cashback for repairs costing £5,000 (plus VAT) or more.
How to Claim
To be eligible, you must meet the above conditions and submit the webform on our homepage with the necessary details.
Courtesy Vehicles
Courtesy vehicle are loaned to you free of charge when available.
You agree for us to carry out an online licence check using your full licence number and your National Insurance number or you do the check yourself online and send us the sharecode given to you on the online checker.
At anytime reserve the right to refuse a courtesy car.
We give the car you to fully roadworthy, clean and with enough fuel to get to the nearest fuel station.
We expect the courtesy vehicle to be returned undamaged, clean, vacuumed, ready for the next person and with the same amount off fuel as handed to you.
If any damage is caused then you will be liable for the costs upto the amount of excess applicable.
any parking / speeding fines are your responsibility. We may at times add an admin charge to cover the costs to us.
We have a 300 mile per week limit on any of our courtesy vehicles. A 12p per mile charge will be applicable after the 300 mile per day limit.
You will be on our insurance for the duration of the loan vehicle given to you and you have agreed to pay the applicable excess amount documented.
Any punctures or tyre damage you are responsible for: Either a puncture repair (if safe to do so) or a new like for like tyre. A different tyre cannot be fitted otherwise we will change that tyre ourselves and charge you the cost.
Introduction
Welcome to the website of Bodymatters (Stafford) Ltd (“we,” “our,” or “us”). By accessing or using our website (bodymatters-uk.com), you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of the website.
1. Use of the Website
1.1. You agree to use this website for lawful purposes only and not to engage in any activity that disrupts its operation or infringes upon the rights of others.
1.2. You must not:
• Use the website to upload malicious software or content.
• Engage in unauthorised access or data breaches.
2. Intellectual Property
All content on this website, including text, images, logos, and designs, is the intellectual property of Bodymatters (Stafford) Ltd unless otherwise stated. You may not reproduce, distribute, or modify content without our express permission.
3. Accuracy of Information
While we aim to provide accurate information, we do not guarantee that all content is free from errors or omissions.
4. Limitation of Liability
We are not liable for any loss or damage arising from the use of this website, including technical failures, inaccuracies, or third-party links.
5. Third-Party Links
This website may contain links to external websites. We are not responsible for their content or privacy practices.
6. Governing Law
These terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
7. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.
Privacy Policy
Introduction
Bodymatters (Stafford) Ltd (“we,” “our,” or “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (GDPR).
1. Data We Collect
We may collect the following personal data:
• Name and contact details (email address, phone number).
• Vehicle information.
• Insurance details where applicable.
2. How We Use Your Data
We use your data to:
• Respond to your enquiries.
• Process repair services and manage insurance claims.
• Communicate important updates or offers (with your consent).
3. Sharing Your Data
We may share your data with:
• Insurance companies for processing claims.
• Third-party service providers essential to our operations (e.g., IT or payment services).
• Legal or regulatory authorities if required by law.
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.
5. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.
6. Your Rights
Under GDPR, you have the right to:
• Access the personal data we hold about you.
• Correct inaccuracies in your data.
• Request deletion of your data (where applicable).
• Object to data processing or withdraw consent.
To exercise these rights, please contact us at enquiries@bodymatters-uk.com
7. Cookies
Our website uses cookies to improve functionality and enhance your experience. You can manage cookie preferences through your browser settings.
8. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy, contact us at:
Bodymatters (Stafford) Ltd
enquiries@bodymatters-uk.com